What is the International Second Opinion Service?
As a Discovery Health Medical Scheme member, you have access to expert collaborative review services from Cleveland Clinic, an international medical centre in the United States, for life-threatening and life-changing conditions.
What is the value of the International Second Opinion Service?
Our experience tells us that there are times when a specialist may want to collaborate with other experts in a certain field of medicine, especially when their patients are facing life-threatening and life-changing conditions, particularly when this involves the use of new treatment modalities. In some cases, a patient may ask their specialist to assist them in getting an additional expert review for these conditions and for those that impact the quality of their life. To make this possible, we have collaborated with Cleveland Clinic, who are recognised worldwide as a leader in healthcare.
Why the International Second Opinion Service?
As a patient, you may ask your specialist to assist you in getting a second opinion for these conditions and for those that impact the quality of your life.
Through this partnership, all Discovery Health Medical Scheme members have the opportunity to get an online second opinion from a Cleveland Clinic physician specialist. In addition, this limits the possibility of suffering from cyberchondria - self-diagnosis through search engines may lead to excessive worrying and anxiety, especially in people with no medical training.
How is this benefit beneficial to you?
As a valued member, you have the opportunity to get an online second opinion from a Cleveland Clinic physician specialist. This value-added service is available for members on all Discovery Health Medical Scheme plans.
As a value-added service, Discovery Health will oversee the second opinion process on behalf of you and your treating doctor. From the initial case creation, a dedicated case manager will facilitate all the interactions between the treating doctor in South Africa and The Cleveland Clinic.